SHIPPING POLICY

What is our delivery time?

If you place your order before 12 noon, it will be shipped the same day. The delivery time for parcels within Belgium is standard 3 days, provided there are no delays at the shipping company. The preparation of your package + shipping takes about 2 days + 1 day for the delivery by Bpost.

To which countries do we deliver?

We deliver to: Belgium, France, Netherlands, Germany and Luxembourg

Pick up your package yourself?

You can also pick up your package yourself at our shop in Tildonk. Pickups are possible during the opening hours of Sweet Little Belgium. Please call in advance to make sure your order is ready.

When do we deliver?

Delivery is only possible on weekdays, so no weekend days. Do you place an order on a weekend day? Please count on the fact that we will only process your order on Monday and therefore 1 or 2 days extra delivery time must be calculated.

With which shipping company do we ship?

All our parcels are sent with Bpost.

Track your order

As soon as your order leaves our warehouse, you will receive a confirmation e-mail from us. This e-mail contains a track and trace code so you will always know where your package is.

Return

Are you not satisfied or is your delivery damaged? Send us an email (with photos if necessary) to inform us that you wish to return your package. What should you include in this email? Make sure we know which products you want to return and what your order number is. As soon as we receive the email, we will create a return shipment and provide you with the return label. As soon as we receive the goods, we will refund the cost of the return shipment and the purchase of the returned goods.

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